Preview Questions Sommelier | Role Specific Skill

Question 1: How do you handle a situation where a guest questions the quality of a wine they ordered?

Which action should you take?

Choose only one option

Argue with the guest about the wine's quality.

Apologize but offer no alternative solution.

Politely listen to their concerns, offer a replacement if necessary, and ensure they are satisfied with the new wine choice.

Ignore the complaint and continue with the same wine.

Question 2: What wine would pair best with a savory, earthy mushroom risotto?

Which action should you take?

Choose only one option

A full-bodied oaked Chardonnay

A sweet Riesling with high acidity

A dry sparkling wine like Brut Champagne

A medium-bodied red like Pinot Noir or Merlot

Question 3: How does the climate of a wine region impact the characteristics of the wine produced there?

Which action should you take?

Choose only one option

The climate only affects the alcohol content of the wine

Hotter climates produce wines with higher acidity, and cooler climates produce wines with lower acidity

Cooler climates typically produce wines with higher acidity and lighter body, while warmer climates produce richer, fruit-forward wines

Climate has no impact on the characteristics of wine; only the grape variety matters

Question 4: When pairing wine with grilled fish, what type of wine would complement the flavors best?

Which action should you take?

Choose only one option

A sweet dessert wine like Moscato

A rich, oaky red wine like Merlot

A crisp, dry white like Sauvignon Blanc or Chardonnay

A full-bodied, tannic red like Cabernet Sauvignon

Question 5: If a guest is unfamiliar with a wine region, how do you introduce it to them?

Which action should you take?

Choose only one option

Just mention the region and recommend a wine without explanation.

Provide a brief history of the region, its unique characteristics, and how it influences the wine's flavor profile.

Assume they don't care about the region and just suggest a wine.

Recommend wines only from well-known regions to avoid confusion.

Question 6: What approach would you take when recommending a wine from a lesser-known region?

Which action should you take?

Choose only one option

Push it as a discounted option to move inventory.

Focus on the unique qualities of the wine and how it complements the meal, building interest in the wine's story.

Recommend the wine only if the guest asks for something different.

Avoid suggesting wines from unknown regions and focus on familiar names.